B2B and B2C

The knowledge of the shop floor data collection is essential so that there is enough information about the nature of competitiveness of the workers and to measure the output of the workers (Rajaraman, 2002). The quality of the goods sold and the amount of resource utilization and wastage can also be analyzed. The internet has brought an entire world to ones lap. Information is easily accessible and could be retrieved without much trouble. BLL can exploit the features of the internet so that all the departments fall on the same page.

It can be made to access the portal through which the employees would be able to access information related to them. The complex processes of E-commerce could be also incorporated with the idea that the B2B and B2C concepts are fully covered. The order for the products can be done using the internet portal and the suppliers can also be give access so that they are able to track the orders and deliver in time. This will keep the order process in synchronization and can be adhered quite timely.

The entire customer interface phase can be made online so that customers get an option to order online which can be tracked and made good. The process flow from manufacturing of the goods to the warehousing department and finally the dispatch of the goods can be well maintained in the online tracking system. Contrasting with the traditional system it was all of paperwork and hand in hand selling to retailers and wholesalers who would be a middlemen in selling finally to the customers (Hoffer, 2002). There was no direct interface with the end customers or consumers.

The involvement of the middle men also involved the extra costs, transportation and proper delivery of goods that were associated with the product and thereby increased the cost of the products itself. The propagation of the product features and information about the products were also unknown to the end consumer and would make the product communication very difficult in some cases. Over the internet the customer is able to view the product details and also compare them in the light of other competitive products.

Source: law aspect